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Frequently Asked Questions

Frequently Asked Questions

What types of products does 26soho.com offer?

26soho.com offers a wide range of home and lifestyle products, including Bedding, Pillows, Down Pillows, Pillow Covers & Shams, Home Decor, Frames, Comforters, Silk Comforters, Pillow Cases, Decorative Pillows, Travel Pillows, Throw Pillows, Sheets, Duvet Covers and Bed Skirts, Blankets & Quilts, Bath, Bath Accessories, Clothing and Accessories, Bath Robes, Shams, and Pillow Covers.

Do you offer silk comforters?

Yes, 26soho.com features Silk Comforters as part of our luxury bedding collection, designed for a silky feel and year-round comfort.

What materials are used in your pillows and pillow inserts?

We offer a variety of pillow types and fillings, including down, memory foam, and hypoallergenic options. Specific materials vary by product, and each item page lists the exact fill and fabric details.

Are there organic or sustainable options available?

Yes, we offer selections that prioritize organic cotton, eco-friendly dyes, and sustainable manufacturing practices where available. Check product details for certifications and materials.

What sizes are available for bedding and pillows?

Product sizes typically include standard, queen, and king for sheets, duvet covers, and pillow arrangements. Some items also offer euro or specialty sizes. See the individual product pages for exact size options.

How do I care for bedding and textiles?

Care instructions vary by product. Generally, we provide washing and drying guidelines on the product page or care label. Following these instructions helps maintain softness, color, and longevity.

Do you offer blankets and quilts in multiple colors or textures?

Yes, our Blankets & Quilts category includes a variety of colors, textures, and weights to suit different seasons and decor styles. Product pages show available options.

Can I purchase home decor and frames together?

Absolutely. Our Home Decor and Frames categories include coordinating pieces to complement your bedding and room design. You can mix and match across categories.

What should I know about duvet covers and bed skirts?

Duvet covers protect your comforter or duvet and typically come with ties or buttons to secure the insert. Bed skirts add a finished look to the bed base. Product pages detail size compatibility and closure types.

Do you offer travel pillows and decorative pillows?

Yes, we have Travel Pillows for on-the-go comfort and Decorative Pillows to enhance bed and living room styling. Sizes, fills, and fabrics vary by item.

What are pillow shams and pillow cases?

Pillow shams are decorative or functional covers for pillows, typically with a decorative front and a back closure. Pillow cases are removable covers for sleeping pillows. Both are available in multiple fabrics and sizes on product pages.

What is your return and warranty policy?

We offer a customer-friendly return policy. Please refer to our Returns & Exchanges page for eligibility, timelines, and procedures, as well as warranty details for specific products where applicable.

How can I contact customer support?

You can reach our customer support team via the Contact Us page, where you’ll find options for email, phone support, and live chat during business hours.

Do you ship internationally?

We offer shipping to select international destinations. Availability, rates, and delivery times vary by location and product. Please check the checkout page or our Shipping Information for details.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can also log in to your account and view order status and tracking information.

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